Remove Culture Remove Feedback Remove Poor Customer Service Remove Seminar
article thumbnail

How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Dale Beaumont from Business Blueprint breaks customer service into “ 5 steps to better customer service.”

article thumbnail

How to use customer service training videos to improve your business

ViiBE Blog

How do you teach good customer service? One-on-one training or small seminars are difficult to scale up if a company expands quickly and knowledge management can suffer if a knowledgeable employee leaves the company. Dale Beaumont from Business Blueprint breaks customer service into “ 5 steps to better customer service.”

article thumbnail

The Complete Customer Service Training Guide

ProProfs Chat

Did you know that 56% of people around the globe believe that companies need to take action on feedback provided by their customers? Well, customer feedback is exactly what’s going to help your business improve its customer service process efficiently. Expert lectures. Activities. Presentations.