6 Ways to Improve Omnichannel Customer Experience
Lumoa
JUNE 26, 2023
Net Promoter Score – NPS 2. Customer Satisfaction Score – CSAT 3. Customer Effort Score – CES 4. Customer Churn Rate – CCR 6 Ways To Improve Your Omnichannel Customer’s Experience 1. They also use location-based data to send deals and coupons at relevant times.
Let's personalize your content