How to Improve Your Customer Satisfaction Score (CSAT) Score
GetFeedback
AUGUST 14, 2019
A side note based on the key drivers of the ACSI: expectations, quality, and value, I believe, are all closely linked. In other words, when expectations change, so will the perceived quality and perceived value. Customers change: E xisting customers leave, and new ones come along.
Let's personalize your content