Remove Customer Change Remove Customer Satisfaction Remove Effort Score Remove Employee Experience
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How You Can Add Value to Your CX with Laurent Pierre, Jr.

Kustomer

Guiding Customers to Solutions Using Empathy. No longer are the days of bank teller-esque transactions where each experience is done as quickly as possible with little consideration for customer satisfaction. Employee Experience: The Missing Ingredient. This is just as important as CX in many ways.

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