Remove Customer Change Remove Effort Score Remove Employee Experience Remove Leadership
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How You Can Add Value to Your CX with Laurent Pierre, Jr.

Kustomer

A proactive approach gives companies a huge advantage over the competition because it shows the customers how much the brand cares about their experience and what they’re willing to do to keep them around for the long haul. Employee Experience: The Missing Ingredient. This is just as important as CX in many ways.

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