Customer Journey Mapping Effort Score Multi-Channel Webinar 
ChurnZero
NOVEMBER 2, 2018
Word of mouth is the original marketing channel – and this oldest form of marketing also happens to be one of the most effective. But I’m not going to tell you the NPS the only – or even the definitive, no questions asked, best – option when it comes to assessing Customer Satisfaction. Upcoming Webinar.
Totango
AUGUST 11, 2022
The wide variety of channels involved in SaaS customer exchanges and the multi-faceted levels of decision-makers who may be involved make digital client interactions and relationships highly complex. Videos and webinars provide excellent tools for demonstrating product usage through screenshots.
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