Customer Journey Mapping: It?s Not Just About the Destination
Education Services Group
JUNE 21, 2018
While this wise quote may have come from the unlikely lips of Drake (award-winning hip-hop artist for the uninitiated), it couldn’t more accurately describe the importance of Customer Success (CS). In fact, it’s also a solid place to start answering the question of what is customer journey mapping. Did you like this blog post?
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