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What Poor Customer Service Says About Your Business

Talkdesk

Every good business leader knows that poor customer service is to be avoided. It is in the best interest of every company to treat their customers well. After all, it’s the customers who ultimately have power in the relationship. Many companies think about customer service from the business perspective.

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The Complete Customer Service Training Guide

ProProfs Chat

If you fail to acknowledge them when creating the best customer service training program for e mployees, you can end up facing consequences like: Losing more than 50% of customers who end up leaving because of poor customer service. Types of Customer Service Training – Identify What You Need?

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Get Ready for The Shopping Season with These 10+ Tips

Comm100

Preparing for the shopping season ahead of time can help e-commerce vendors and retailers of all industries convert more browsers into buyers, improve customer satisfaction levels, and dodge inconvenient (and avoidable) operational hassles. This could include in-house customer service representatives, or remote live chat agents.