Customer satisfaction score 101: Building a customer-centric culture
BirdEye
AUGUST 3, 2023
Please rate your overall experience with our customer support from 1 to 10. - Measuring CSAT scores is vital because: To estimate team performance Measuring CSAT scores can help you better understand how your team is performing. It can also uncover whether your support team requires additional training. Automobiles – 78.
Let's personalize your content