Effort Score Poor Customer Service User Experience Webinar 
SurveySparrow
FEBRUARY 27, 2021
They should be convinced that the price they pay is justified and that they can obtain the full value of your services. User Experience. If your product has glitches, bugs, or just doesn’t meet its claims, customers will likely be disappointed. Was it easy for your customers to use your product?
SurveySensum
OCTOBER 5, 2020
A customer journey is a path of several stages that your customer goes through before arriving at that final activity of purchase. . In the above typical B2B SaaS customer journey, a customer attends your webinar and finds out about your product. Click here to know more about customer effort score.
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