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40 Customer Retention Statistics You Need to Know

GetFeedback

More and more, companies are recognizing just how much customer happiness impacts revenue , and they’re focusing on transforming their customer experience to meet modern expectations. In fact, according to Econsultancy’s Digital Trends 2018 report, 45% of companies cite content and experience management as their number one priority.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

The best way to know how to retain customers is to hear it from other business owners who do just the same. The best way to know how to retain customers is to hear it from other business owners who do just the same. It will help increase brand loyalty which translates to customer loyalty and retention.”.