Only 28% Of Energy Bill Payers Are Clear on What They Are Paying Providers For
CSM Magazine
JUNE 23, 2022
New report finds evidence of almost half (46%) of respondents do not feel loyal to their current provider. In addition, 37% of customers are looking to their provider to give advice on managing their energy as cost-of-living crisis deepens. To boost customer loyalty, energy companies will need to provide: 1.
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