outsource-consultants-hires-new-vice-president-of-global-sales 
CSM Magazine
APRIL 5, 2017
Outsource Consultants , a leading call center outsourcing advisory firm, hired call center industry veteran Dave LaBatt as the Vice President of Global Sales in March 2017. LaBatt will be responsible for assisting corporations with their global call center and BPO selection strategy.
ChurnZero
JANUARY 13, 2022
Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.
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