Experience Investigators by 360Connext

APRIL 23, 2024

But today’s C-Suite is still questioning the value of customer experience and asking if investing in CX is worth it. Let’s explore customer experience management (CEM), its pivotal role in shaping customer lifetime value , and strategies for measuring the return on investment of CX initiatives. It’s time to make your case.

ROI 143

ROI CEM Net Promoter Score Customer Experience 143

C3Centricity

APRIL 23, 2024

As we all know and, unfortunately, have probably also experienced, every dollar in our marketing expenditure must be justified, and we have to prove our marketing ROI or risk budget cuts! While B2B companies have a slightly lower ROI, they benefit from the long-term value of relationship building and lead nurturing through email.

ROI 90

ROI E Commerce Marketing Social Media 90

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

Register today! October 19th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST

Customer Experience Management

Advertiser: ZoomInfo

Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust.

Return on Investment