2005 Call Center Culture Net Promoter Score 
ProProfs Chat
DECEMBER 23, 2019
In the face of such hurdles, how do you build a customer centric culture ? But it is not just about customer satisfaction surveys or getting to track the Net Promoter Score although both can be part of the overall equation. Or perhaps, their strategies may not be adequately supported by systems and technology.
TechSee
DECEMBER 5, 2017
Contact Centers appreciate: “We got our customer support sorted the day we started using Casengo to manage emails and social media posts.” Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. and cloud-based call center offerings.
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