Service Untitled» Blog Archive » Customer service technology can.
Service Untitled
MAY 27, 2010
If a computer program could tell you such descriptive phrases as “Struggling to contain excitement,&# “Getting angry,&# or “Warm and fuzzy,&# you would know how to address each individual customer to maximize customer service excellence. The program can even tell if a customer is unlikely to buy.
41 
Let's personalize your content