People-First Culture Keynote: Las Vegas 2019 (Employee Engagement & Company Culture Keynote)
Michel Falcon Experience
MARCH 12, 2019
The expectations of our employees and our customers must be managed to build a people first culture. In 2007, I was a young professional trying to really understand what I wanted to build my career off of; what was going to be my niche or my nitch? It’s customer service. Delivering exceptional customer service.
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