How Can Surveys Be Helpful in Improving Your Customer Experience
ProProfs Chat
MAY 15, 2020
App reviews, appreciation mails, comments & messages on your social channels are fine, but they are mostly vague. If you try to go back with additional questions, you might draw a blank from them as only a handful of your customers might respond. In lieu of this, a better solution for taking feedback to improve your CX is Surveys!
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