2009 Consumers Customer Change Management 
SurveySparrow
DECEMBER 11, 2020
Pizza Hut managed to increase their sale by a whopping 61%, and Taco Bell increased by 40%. During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products. During 2009’s recession, the tech giant didn’t stop advertising and continued innovating new products.
Answer Dash
JANUARY 9, 2019
I started writing about customer experience for Forbes in 2014, simply because I thought it was interesting–I was fascinated by human behavior and by the idea of a brand. Customer experience is now seen as a key business strategy for every brand. Most of those changes are driven by consumer demand. That’s not the case.
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