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JUNE 11, 2012

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. Bringing more customer service strategies to traditional shopping stores My son was raised using the Internet and whenever we.

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Customer Service 2011 Customer Service Representative Customer Satisfaction 49

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NOVEMBER 10, 2011

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. Shoppers will be looking for the best prices, discounts, free shipping, coupons, and blowout sales, however organizations that match the atmosphere with the merchandise will find an increase in buyers and an increase in sales.

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Customer Service 2010 2011 Rewards Programs 47

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JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? Unfortunately, Macy’s customer service was rude and even argued with me telling me that the store never carried the brand, and I could not have purchased it from their store. I’m looking forward to a great year of customer service.

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Customer Service 2011 Customer Service Representative Poor Customer Service 45