2012 Call Center CEM Omnichannel 
ENGAGE.cx
JULY 9, 2015
For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. Yes, this is an incredibly utopian concept, but it is supported with hard proof that it could in fact work.
ENGAGE.cx
JULY 9, 2015
For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. Yes, this is an incredibly utopian concept, but it is supported with hard proof that it could in fact work.
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