Remove 2012 Remove Call Center Remove Customer Base Remove Customer Care
article thumbnail

The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Brenda Lynn Dichoso is a customer experience executive with direct vertical market experience in designing, implementing, and managing complex customer care operations in a telecom set-up. LinkedIn : [link].

2020 132
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Customer Survey Lessons from this Year’s Presidential Polling Fail

Clarabridge

It’s just that you need to be careful about how you structure surveys and how you interpret the results, otherwise results may not accurately represent your customer base. In also unearths details about the issues and topics that truly matter to the customer. Doing so allows you to better understand your customer base.

article thumbnail

3 Customer Survey Lessons from this Year’s Presidential Polling Fail

Clarabridge

It’s just that you need to be careful about how you structure surveys and how you interpret the results, otherwise results may not accurately represent your customer base. In also unearths details about the issues and topics that truly matter to the customer. Doing so allows you to better understand your customer base.

article thumbnail

3 Customer Survey Lessons from this Year’s Presidential Polling Fail

Clarabridge

It’s just that you need to be careful about how you structure surveys and how you interpret the results, otherwise results may not accurately represent your customer base. In also unearths details about the issues and topics that truly matter to the customer. Doing so allows you to better understand your customer base.