SurveySensum

JULY 14, 2020

Chad Horenfeldt – Director of Customer Success at Kustomer. With over 15 years of experience in customer success, Chad Horenfeldt has a proven reputation as a driven, creative, outcome-focused leader specialized in building and developing Customer Success teams. LinkedIn: [link]. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

Clarabridge

JANUARY 26, 2017

And forums often contain customer to customer interactions that suggest opportunities for self-service problem resolution. Make sure to combine survey feedback with organic customer data collected from social media, emails, phone calls and beyond. Follow Sid on Twitter @ sidbanerjee.

Social Media 40

Social Media 2012 Loyalty Feedback 40

Clarabridge

JANUARY 26, 2017

And forums often contain customer to customer interactions that suggest opportunities for self-service problem resolution. Make sure to combine survey feedback with organic customer data collected from social media, emails, phone calls and beyond. Follow Sid on Twitter @ sidbanerjee.

Social Media 40

Social Media 2012 Loyalty Feedback 40

Clarabridge

JANUARY 26, 2017

And forums often contain customer to customer interactions that suggest opportunities for self-service problem resolution. Make sure to combine survey feedback with organic customer data collected from social media, emails, phone calls and beyond. Follow Sid on Twitter @ sidbanerjee.

Social Media 40

Social Media 2012 Loyalty Feedback 40