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WATCH NOW: PeopleMetrics Turns 20! 3 Business Lessons from CX Entrepreneur Sean McDade PhD | PeopleMetrics LIVE!

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I joined in 2012. You know, you joined PeopleMetrics in what, 2012 you said? Kirk: 2012, yeah. Sean: When you joined the company and you were getting into this industry of customer experience, employee experience and some market research that we were doing back then, what did you expect it to be?

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