2012 Consumers Customer Experience Management Mobile Customer Service 
ProProfs Chat
MAY 6, 2020
This way, your reputation helps you build experience for your customers. Service insight and knowledge are also key to a good experience according to 62% of consumers. (Source: American Express ) Tweet this. That’s why you need to make sure that no customer of yours leaves dissatisfied.
SmartKarrot
FEBRUARY 16, 2022
General customer experience statistics. Consumers who are satisfied spread the word and bring in new unsatisfied customers can cause damage to the brand’s image. With CX in mind, here are some general customer experience statistics – 89% of businesses compete primarily on the basis of customer experience (CX).
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