CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017
Bold360
NOVEMBER 21, 2016
. “Our company now has over 20,000 customers in seven different states and as we grow and enter 2017 we are realizing…” That we have to figure out ways to deliver personalized customer care at large scale. These days, customers expect contextual personal care no matter what their unique situation is.
111 
Let's personalize your content