Remove 2012 Remove Customer Relationship Management Remove Customer Retention Remove Customer Service Strategies
article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. John Formica Follow @JohnFormica.