Why Customer Engagement will Never be the Same
SurveySparrow
JANUARY 7, 2021
Most importantly, they didn’t consider social platforms an effective medium to keep their customers engaged or gain profits. If we look back in 2017 , 28% of the SMBs used to spend only 3-5 hours on social media marketing, 27% spend less than 1 hour! . And this moment opened the eyes of many businesses.
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