ViiBE Blog

AUGUST 27, 2021

ViiBE Blog. Customer experience. August 27, 2021. As part of this customer-centricity , start by implementing tools to improve communication with the customer and measure your performance. Several tools will help you accomplish this. How to improve your customer experience. What is the meaning of CX?

Net Promoter Score 52

Net Promoter Score 2021 Retail E-support 52

ViiBE Blog

AUGUST 2, 2021

ViiBE Blog. Call Center , Customer experience , Remote operations , Technology. August 2, 2021. Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization. Natalia Barszcz.

Call Center 52

Call Center E Commerce E-support 2021 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Originally, CRM was an acronym for “Customer Relationship Management”. And what are its newest trends?

Social Media 52

Social Media Omnichannel E-support 2021 52

ViiBE Blog

AUGUST 18, 2021

ViiBE Blog. Creating a customer-centric business strategy. CRM , Customer experience. August 18, 2021. First of all, a properly structured customer feedback survey can give you a good overview of your customer base. This knowledge is crucial to improving the customer experience of customer support. .

Customer Centricity 52

Customer Centricity Net Promoter Score 2021 E-support 52