Customer Service is a Gold Mine for Employee Experience Ideas
Russel Lolacher
JUNE 15, 2021
— Shep Hyken (@Hyken) May 16, 2021. — Stephanie Thum, CCXP #CX (@stephaniethum) May 20, 2021. — LeslieO (@LeslieO) May 16, 2021. These #ESAT (employee satisfaction score) survey requests are so stinkin’ insincere. It got a little magical. For example: The customer has choices. Try it and see. #cx
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