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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

JUNE 16, 2022

Eric’s favorite motto is “The Customer Experience is Paramount and must be the driving force to any organization.” With a career spanning over 20 years, Eric has an extensive amount of experience in Contact Center and 3rd party and onshore vendor management. Jeanne Bliss, Founder and CEO at Customer Bliss.

Customer Service 251
Customer Service Contact Center 2022 Magazine 251
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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

MARCH 8, 2022

After beginning her career as a Marketing intern at the Rafain Palace Hotel & Convention Center, she is now a Customer Success Strategy Specialist at Ambev. Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Currently, she is the Vice President of Customer Experience at Bugcrowd.

2022 21
2022 Customer Success Chief Customer Officer Customer Centricity 21
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