Exploring the Impact of COVID-19 on Customer Behavior
BlueOcean
MARCH 31, 2021
What do mattress sales, wildlife populations, and peak customer service times all have in common? Mattress sales have skyrocketed thanks to people spending more time at home—and discovering new sleep challenges as a result of the pandemic. This inevitably translates to higher contact volume in the customer care realm.
156 
Let's personalize your content