Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide
Lumoa
APRIL 28, 2024
Companies use surveys, NPS, CSat, and reviews to gauge customer sentiment but often base improvements on intuition. Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022. Think ChatGPT but for your customer insights. Read the full story.
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