ProProfs Chat

OCTOBER 25, 2021

Some may find your customer support slow, while others may find your business ideas redundant. Happy customers are the most vocal supporters of your brand. They are delighted with your customer service and share their experience with their friends and family. They tried to reach your customer support but got no response.

Feedback 98

Feedback 2022 Net Promoter Score Social Media 98

SurveySensum

JULY 13, 2023

Touchpoints Post-purchase services, customer support, loyalty programs. Actively look for areas for improvement like competitors, product varieties, etc, and take action to ensure a better experience. This is where you need to ensure that the purchasing experience should be smooth, secure, and convenient.

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

Touchpoints Post-purchase services, customer support, loyalty programs. Actively look for areas for improvement like competitors, product varieties, etc, and take action to ensure a better experience. This is where you need to ensure that the purchasing experience should be smooth, secure, and convenient.

Retail 52

Retail Customer Experience Touchpoint Social Media 52