NPS in Retail: Everything You Need to Know in 2024
SurveySparrow
FEBRUARY 27, 2024
This is where NPS comes into play. And yes, the numbers back it up – higher NPS scores often mean more repeat customers and growth. What is NPS in Retail? Net Promoter Score , or NPS, is a crucial metric to gauge customer loyalty and satisfaction. So, Why Does NPS Matter in Retail?
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