Remove 2024 Remove Connections Remove Loyalty Programs Remove Rewards Programs
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Top 5 Customer Service & CX Articles for Week of April 14, 2024

ShepHyken

Balancing Customer Loyalty in an Age of Growing Business Costs by Tom Behnke (Retail TouchPoints) Consumers again and again have propped up the economy, fueling consistently strong growth in ecommerce and giving the retail industry an important edge in otherwise dark times. Loyalty Programs Should Encourage Competition.

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5 Best Customer Retention Software to Try in 2024

SurveySparrow

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. Customer Loyalty Programs There are software that helps with the customer loyalty program , and that’s next on the list of this customer retention software.