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Remove 2026 Remove Consumers Remove Customer Service Representative Related Topics
Poor Customer Service Omnichannel ROI Touchpoint Customer Service Customer Centricity Customer Engagement Customer Journey Customer Success Customer Experience More Related Topics >
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Qualities to Look for When Building Your Customer Service Team

Help.com

SEPTEMBER 20, 2018

The business of customer service has grown consistently, and the US Bureau of Labor Statistics says the number of customer service representatives will have grown by 5% between 2016 and 2026. According to one study , 44% of US consumers switch to a competitor when they receive poor customer service.

2026 66
2026 Customer Service Poor Customer Service Customer Service Representative 66
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How the Metaverse Will Transform Customer Experience??

SmartKarrot

APRIL 28, 2022

Customer Experience in Metaverse. As per a Gartner prediction, by 2026, 25% of people will spend at least an hour per day in Metaverse. Metaverse is a terrific opportunity to create meaningful, personalized customer experiences. Metaverse will create deep levels of personalization in customer experience.

Customer Experience 11
Customer Experience 2026 Touchpoint Customer Journey 11
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