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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The leader adapts the company with the customer in mind.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The leader adapts the company with the customer in mind.

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Enterprise Software in SaaS: How They Are Categorized / Sized in the Americas, EMEA and APAC?

SmartKarrot

Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity. According to Statista’s forecast, revenue is expected to show an annual growth rate (CAGR 2022-2027) of 12.12%, resulting in a market volume of US$86.90bn by 2027.

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