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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The CEO dons many hats in the company across departments – sales, marketing, product, and customer success. CMO (Chief Marketing Officer) – The side hero who supports CCO in their activities.

article thumbnail

7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The CEO dons many hats in the company across departments – sales, marketing, product, and customer success. CMO (Chief Marketing Officer) – The side hero who supports CCO in their activities.