SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. At the same time, more and more firms are relying on (or planning to adopt ) artificial intelligence—and not just as a first stop on the customer service journey. That number might seem low, but it represents a 400% % increase from 2017. SUPER SMART.

2028 45

2028 Customer Service Call Center Social Media 45

SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. At the same time, more and more firms are relying on (or planning to adopt ) artificial intelligence—and not just as a first stop on the customer service journey. That number might seem low, but it represents a 400% % increase from 2017. SUPER SMART.

2028 40

2028 Customer Service Call Center Social Media 40

SaleMove

DECEMBER 17, 2018

Technology’s role in customer service is growing at warp speed. At the same time, more and more firms are relying on (or planning to adopt ) artificial intelligence—and not just as a first stop on the customer service journey. That number might seem low, but it represents a 400% % increase from 2017. SUPER SMART.

2028 40

2028 Customer Service Call Center Social Media 40

BirdEye

JANUARY 16, 2024

The chefs are your sales team, the servers are your customer service representatives, and the diners are your clients. Chaos would ensue, with dissatisfied customers and a disorganized staff. CRM integration is connecting your CRM software with other business systems. Imagine a bustling kitchen in a restaurant.

Management 57

Management Social Media 2028 Customer Relationships 57