Remove 2028 Remove Consumers Remove Customer Expectations Remove Omnichannel
article thumbnail

Brouhaha in Broadcasting: The Cable Digital Transformation

TechSee

No longer are consumers watching news, entertainment, and sports over a limited number of channels at specifically scheduled times of the day. Consumer shift toward streaming content. Negative customer service perception. The cable industry is at a crossroads. Factors Affecting the Cable Digital Transformation.

2028 41
article thumbnail

10 Mistakes to Avoid When Launching Your Dealership Experience Survey

SurveySensum

Tailoring your questions to each segment’s preferences and expectations ensures that your survey collects actionable insights, leading to improvements that resonate with your diverse customer base. Share Omnichannel Surveys With SurveySensum – Request a Demo 7. billion users by 2028.