Remove 2028 Remove Customer Base Remove Customer Expectations Remove Omnichannel
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Brouhaha in Broadcasting: The Cable Digital Transformation

TechSee

million customers cancelling their subscriptions during the first quarter of 2021. But on the other hand, this loss of customer base has primarily been from low-margin video subscribers, which has effectively shifted the industry’s customer mix to more profitable broadband customers. . Become a smart-home player .

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10 Mistakes to Avoid When Launching Your Dealership Experience Survey

SurveySensum

Now, by segmenting your customers and tailoring the survey questions in this way, you can gather more meaningful feedback and use it to make improvements that will cater to the diverse preferences and expectations of your customer base. Segment your customers based on common characteristics.