Remove 2028 Remove Customer Base Remove Customer Experience Remove Omnichannel
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Brouhaha in Broadcasting: The Cable Digital Transformation

TechSee

million customers cancelling their subscriptions during the first quarter of 2021. But on the other hand, this loss of customer base has primarily been from low-margin video subscribers, which has effectively shifted the industry’s customer mix to more profitable broadband customers. . Become a smart-home player .

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10 Mistakes to Avoid When Launching Your Dealership Experience Survey

SurveySensum

These mistakes hinder them from gauging their automotive customer experience properly and miss out on all the amazing benefits of a dealership experience survey. So, with this blog, we will embark on a journey to list out the 10 mistakes that brands should be careful about while creating their next dealership experience survey.