What Is A Conversational User Interface (CUI) & How to Leverage It
Inbenta
OCTOBER 11, 2021
According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . It’s important not to be too hasty though, as poor customer interactions in the first few weeks can lead to a less than desirable reputation with your customer base. between now and 2028.
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