Remove 2028 Remove Customer Centricity Remove Customer Satisfaction Remove Virtual Agent
article thumbnail

What Is A Conversational User Interface (CUI) & How to Leverage It

Inbenta

According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . As with all customer experience solutions , your conversational user interface needs to be customer-centric. between now and 2028. Keep Conversation Quality and Flow in Mind.

2028 69