2028 Customer Relationship Management Customer Satisfaction Interaction 
BirdEye
JANUARY 16, 2024
Chaos would ensue, with dissatisfied customers and a disorganized staff. Customer relationship management (CRM) integration is about connecting your CRM software with other key systems in your organization, like your website, email platforms, or customer service tools.
SmartKarrot
SEPTEMBER 20, 2022
Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity. Popular examples include SAP BPM Suite and Oracle BPEL Process Manager. billion in 2028 at a CAGR (Compound Annual Growth Rate) of 27.5% during the forecast period of 2021-2028.
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