The Role of Research on CX Operations & Customer Experience Best Practices
COPC
MAY 31, 2022
COPC CX Standard for Customer Operations and COPC CX Standard for Contact Centers, Release 7.0 The series is a 12-month research effort that addresses timely issues affecting contact centers and customer experience. They also merit increasing employee engagement initiatives. are the latest updates.?. COPC CX Standard.
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