Remove Airlines Remove Chief Customer Officer Remove Customer Focused Remove Customer Service Strategies
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Previously, he founded Ogilvy & Mather’s strategy practice (sales enablement, service design and employee experience) charged with “making brands more human”. Evan has completed assignments for marquee clients such as American Express, Southwest Airlines, FM Global, IBM, Dupont, BlackRock, E*Trade, etc. Kate Leggett.

article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Previously, he founded Ogilvy & Mather’s strategy practice (sales enablement, service design and employee experience) charged with “making brands more human”. Evan has completed assignments for marquee clients such as American Express, Southwest Airlines, FM Global, IBM, Dupont, BlackRock, E*Trade, etc. Kate Leggett.