SurveySensum

FEBRUARY 20, 2024

Offer Exceptional Customer Service According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poor customer service experiences. Your customers – and your bottom line – will thank you for it.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

SurveySensum

FEBRUARY 20, 2024

Offer Exceptional Customer Service According to a Forbes report on “What customers want and expect” 92% of customers say they would stop purchasing from a company after three or fewer poor customer service experiences. Your customers – and your bottom line – will thank you for it.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

ProProfs Chat

DECEMBER 21, 2020

72% of consumers consider it poor customer service if they had to explain their problem to multiple people. By the time your customers speak to different operators explaining their problem, they’re fatigued, irritated and ready to leave. Your customers are no different. If anything, loyalty programs are soaring.

Loyalty Programs 98

Loyalty Programs Customers Loyalty Sales 98