B2C E-support Mobile Customer Service Sales 
ProProfs Chat
MAY 6, 2020
Marketing Customer Experience Statistics. B2B Customer Experience Statistics. Retail Customer Experience Statistics. Mobile Customer Experience Statistics. Customer Experience Drives Sales Statistics. Digital Customer Experience Statistics. Customer Experience ROI Statistics.
SmartKarrot
FEBRUARY 16, 2022
Enhancements in CX can reduce customer attrition by 10 to 15%, raise offer win rates by 20 to 40%, and reduce customer service costs by up to 50%. 80% of B2B buyers expect a purchase experience similar to that of B2C customers. In 2022, concentrating on your mobile user experience is essential.
Expert insights. Personalized for you.
66 
Let's personalize your content